I have managed a team of 15 medical scribes over the past three years. My role involved overseeing daily operations, providing training, and ensuring compliance with HIPAA regulations. I also conducted performance evaluations and implemented strategies to improve team efficiency and accuracy. My experience has equipped me with the skills to motivate and develop a high-performing team.

I address conflicts by first understanding the root cause and then facilitating a constructive dialogue between the involved parties. I encourage open communication and active listening to ensure that everyone's perspective is considered. My approach is to mediate and find a mutually agreeable solution, fostering a collaborative environment where team members feel valued and respected.

I implement regular training sessions and updates on best practices for medical documentation. I also conduct periodic audits to identify and correct any errors or inconsistencies. Additionally, I encourage a culture of peer review and feedback, where team members can learn from each other's work. These strategies collectively help maintain high standards of accuracy and compliance.

I regularly attend industry conferences, webinars, and training sessions to stay abreast of the latest medical terminology and regulatory changes. I also subscribe to relevant journals and participate in online forums to engage with peers and experts. This continuous learning ensures that my knowledge remains current and that I can effectively guide my team in adhering to the latest standards.

In my previous role, we transitioned to a new EHR system. I led the implementation by organizing training sessions, creating detailed guides, and providing one-on-one support to team members. I also monitored the transition closely to address any issues promptly. The successful adoption of the new system improved our efficiency and data accuracy, demonstrating my ability to lead change effectively.