I have extensive experience with electronic health records, having managed them for over five years at my previous job. I am proficient in using various EHR systems such as Epic and Cerner. My responsibilities included ensuring data accuracy, managing patient records, and coordinating with healthcare providers to maintain compliance with HIPAA regulations. I also implemented a new EHR system that improved record retrieval efficiency by 30%.

I understand the critical importance of patient privacy and confidentiality. I adhere strictly to HIPAA guidelines and have comprehensive knowledge of privacy practices. I ensure that all staff are trained in confidentiality protocols and that access to sensitive information is strictly controlled. Additionally, I conduct regular audits to verify that all records are securely stored and accessed only by authorized personnel.

To maintain accuracy and completeness, I implement regular training sessions for staff on best practices for record-keeping. I also conduct periodic audits of medical records to identify and rectify any discrepancies. Utilizing checklists and standardized forms helps ensure that all necessary information is captured. Furthermore, I encourage open communication between healthcare providers and the records department to promptly address any issues.

I prioritize tasks based on urgency and impact. Critical tasks, such as those related to patient care or regulatory compliance, are addressed immediately. I use task management tools to organize and track my work, ensuring that nothing is overlooked. Delegating tasks to team members based on their strengths and availability also helps in managing high volumes efficiently.

In my previous role, we faced a significant backlog of unprocessed medical records due to staff shortages. To resolve this, I streamlined our processes by eliminating redundant steps and introducing more efficient record-keeping methods. I also coordinated with HR to expedite the hiring of additional staff. Within three months, we had cleared the backlog and significantly improved our processing times.