In my previous role, we transitioned to a new electronic health record system. I organized training sessions for staff, created a detailed implementation plan, and ensured open communication to address concerns. By involving key stakeholders early and providing continuous support, we successfully minimized disruptions and maintained patient care quality.

I prioritize tasks based on urgency and impact on patient care. Using tools like a daily task list and prioritization matrix, I ensure critical tasks are addressed first. I also delegate responsibilities to my team members based on their strengths, which helps in managing time effectively and maintaining efficiency.

I focus on continuous staff training, regular performance reviews, and fostering a culture of empathy and professionalism. Implementing patient feedback mechanisms and ensuring timely follow-ups help in maintaining high standards. Additionally, I encourage open communication between staff and patients to address concerns promptly.

I address conflicts promptly by facilitating open and respectful dialogue between involved parties. I encourage them to express their concerns and work towards a mutually agreeable solution. If necessary, I mediate the discussion to ensure fairness and maintain a positive work environment.

I stay updated with the latest healthcare regulations and standards through regular training and professional development. I conduct regular audits and implement policies to ensure compliance. Additionally, I provide ongoing education to staff and maintain thorough documentation to support adherence to regulations.