I have over five years of experience working with leading medical billing software such as Epic, Medisoft, and Kareo. My expertise includes setting up systems, troubleshooting issues, and training staff to ensure efficient billing operations. I am proficient in claim submissions, payment posting, and denial management, ensuring minimal errors and maximum reimbursement. Staying updated with software advancements is a priority, as it directly impacts productivity and compliance.

Compliance is critical in medical billing, so I stay informed about HIPAA, CMS, and other regulatory updates through continuous education and industry resources. I implement strict protocols for data security, conduct regular audits, and train staff on compliance best practices. By maintaining accurate documentation and adhering to coding standards, I minimize risks of audits or penalties while ensuring ethical billing practices.

When handling denied claims, I first analyze the rejection reason, such as coding errors or missing information. I then correct the issue promptly and resubmit the claim, tracking it to ensure resolution. I also identify patterns in denials to address systemic problems, reducing future rejections. Clear communication with providers and payers is key to resolving disputes efficiently and improving revenue cycle performance.

I foster a collaborative environment by setting clear expectations, providing structured training, and offering ongoing support. Regular performance reviews and feedback help identify areas for improvement. I also encourage cross-training to enhance versatility and ensure coverage during absences. By staying approachable and leading by example, I motivate my team to maintain high accuracy and efficiency in billing processes.

To optimize revenue cycles, I focus on timely claim submissions, rigorous follow-ups on unpaid claims, and minimizing denials through accurate coding. I analyze key metrics like days in A/R and denial rates to identify bottlenecks. Implementing automation tools for repetitive tasks and maintaining strong payer relationships also streamline processes, ensuring faster reimbursements and improved cash flow.