I have extensive experience with various medical billing software, including Epic, Medisoft, and AdvancedMD. My role involved processing claims, managing patient billing, and ensuring accurate coding. I am proficient in navigating these systems to troubleshoot issues, generate reports, and streamline the billing process. My familiarity with these platforms has enabled me to reduce errors and improve efficiency in previous positions.

Accuracy in medical claims is critical to avoid denials and delays. I double-check all entries against patient records and insurance requirements, use coding manuals for reference, and stay updated on billing regulations. I also utilize software tools to flag inconsistencies. My meticulous approach has significantly reduced claim rejections in my past roles, ensuring timely reimbursements.

In one instance, a patient was incorrectly billed for a non-covered service. I reviewed their insurance policy, identified the error, and worked with the provider to adjust the claim. I then communicated transparently with the patient, explaining the correction and next steps. This resolution maintained trust and prevented further disputes, showcasing my problem-solving and customer service skills.

I regularly attend webinars, subscribe to industry newsletters, and participate in professional forums. Additionally, I take advantage of training sessions offered by software providers and professional associations. This commitment to continuous learning ensures I remain compliant with current laws and can adapt processes as needed to meet evolving standards.

I prioritize tasks based on urgency and complexity, using digital tools to organize and track deadlines. I also set aside time for high-focus tasks when interruptions are minimal. Effective communication with team members helps redistribute workloads when necessary. This strategy has allowed me to meet deadlines consistently while maintaining high-quality work.