In my previous role, I encountered a situation where a client disputed a large invoice due to discrepancies in service descriptions. I reviewed the original contract, cross-referenced it with the services provided, and identified a clerical error. I then communicated with the client, explained the correction, and provided a revised invoice. This experience honed my ability to navigate complex billing issues while maintaining client trust.

I ensure accuracy by following a multi-step verification process. After entering billing data, I double-check calculations and cross-reference with client contracts and service logs. I also utilize automated validation tools to catch any potential errors. Additionally, I conduct regular audits and collaborate with the finance team to address any discrepancies promptly.

When dealing with late payments, I first send a polite reminder to the client, highlighting the overdue amount and the due date. If payment is still not received, I escalate the issue to the accounts receivable team and follow up with additional reminders. In cases of non-payment, I work closely with the legal department to explore collection options and protect the company's financial interests.

I have extensive experience with various billing software systems, including QuickBooks, SAP, and Oracle Financials. I am proficient in setting up billing cycles, generating invoices, and managing payment records. I also have experience in customizing billing reports and integrating billing systems with other financial platforms to streamline processes.

I prioritize tasks by assessing their urgency and impact on the company's financial health. I start with critical tasks such as resolving billing disputes and ensuring timely invoicing. I then allocate time to routine tasks like data entry and report generation. I also use task management tools to track progress and adjust priorities as needed to meet deadlines.