One challenging situation I encountered was when a resident experienced a sudden allergic reaction. I quickly assessed the situation, administered the necessary medication, and monitored their condition closely. I communicated effectively with the nursing staff and followed the facility's emergency protocol to ensure the resident received timely and appropriate care. This experience reinforced the importance of staying calm, being well-prepared, and working collaboratively in high-pressure situations.

I prioritize tasks based on the urgency and severity of each patient's needs. I start by addressing immediate health concerns and then move on to routine care tasks. Using a checklist helps me ensure that I don't overlook any essential duties. I also maintain open communication with the nursing staff to coordinate care efficiently and adapt to any changes in patient conditions promptly.

To ensure accurate medication administration, I follow the five rights: right patient, right medication, right dose, right route, and right time. I double-check prescriptions against patient wristbands and use a medication cart system to organize drugs by patient and time. I also document each administration step-by-step and seek clarification from nurses if I have any doubts. Regular training updates on new medications and procedures also help maintain accuracy.

I approach conflicts with empathy and open communication. I listen to the other party's perspective, validate their feelings, and seek common ground. If disagreements arise with patients, I ensure they understand their care plan and involve nurses if needed. With colleagues, I maintain professionalism, discuss concerns constructively, and focus on finding solutions that benefit patient care. Conflict resolution is about maintaining respect and fostering a positive working environment.

I strictly adhere to HIPAA regulations to maintain patient confidentiality and privacy. I use secure methods for storing and sharing patient information, such as encrypted electronic health records. I only discuss patient cases in private settings and ensure that sensitive information is not visible to unauthorized individuals. Educating patients about their privacy rights and obtaining their consent for sharing information are also part of my routine practices.