I have over 8 years of experience managing home health and hospice nursing teams, ensuring high-quality patient care while adhering to regulatory standards. My role involved overseeing staff schedules, conducting performance evaluations, and providing clinical guidance. I also collaborated with interdisciplinary teams to develop personalized care plans, improving patient outcomes. My leadership fostered a supportive environment, reducing staff turnover by 15%. Additionally, I implemented training programs to enhance nurses' skills in palliative and end-of-life care, ensuring compassionate service delivery.

I stay updated on state and federal regulations by attending workshops and reviewing CMS guidelines regularly. I conduct routine audits of patient records and care plans to ensure compliance. My team receives ongoing training on documentation standards, infection control, and patient privacy laws. I also collaborate with compliance officers to address any gaps promptly. By fostering a culture of accountability, I’ve maintained a 98% compliance rate during surveys. Proactive communication with regulatory bodies ensures we adapt swiftly to policy changes, minimizing risks and upholding the highest standards of care.

I address conflicts through open communication and mediation, ensuring all voices are heard. I organize team meetings to discuss stressors and encourage collaborative problem-solving. By promoting empathy and mutual respect, I’ve resolved disputes without disrupting patient care. For recurring issues, I implement conflict resolution training and one-on-one coaching. My approach has strengthened team cohesion, reducing interpersonal conflicts by 30%. Recognizing the emotional toll of hospice work, I also advocate for mental health resources, ensuring staff feel supported while delivering compassionate care.

I prioritize personalized care by involving patients and families in care planning. Regular feedback surveys help identify areas for improvement, such as communication or pain management. I train staff on active listening and empathy to enhance patient interactions. By streamlining visit schedules and ensuring timely follow-ups, we’ve increased satisfaction scores by 20%. Celebrating small victories, like symptom relief, also boosts morale. Additionally, I partner with social workers to address psychosocial needs, creating a holistic care experience that honors patients’ dignity and preferences.

I optimize budgets by analyzing resource allocation and reducing unnecessary expenses, such as overtime costs. I negotiate with vendors for cost-effective supplies without compromising quality. Electronic health records streamline documentation, improving billing accuracy and reimbursement rates. Regular staff training on efficient time management reduces operational waste. By monitoring KPIs like visit frequency and readmission rates, I’ve cut costs by 12% while maintaining care standards. Collaborating with finance teams ensures transparency, and I explore grant opportunities to fund innovative programs, enhancing sustainability.