In my previous role, I had to mediate a disagreement between two sales representatives over territory allocation. I scheduled a meeting, listened to both sides, and identified the root cause of the conflict. I then proposed a solution that balanced their concerns and aligned with the company's objectives. This approach not only resolved the conflict but also improved team cohesion and productivity.

I prioritize tasks by assessing the urgency and impact on the business. I use a combination of tools like project management software and daily check-ins to stay organized. I also delegate tasks based on team members' strengths and availability. This ensures that critical objectives are met while maintaining a balanced workload for the team.

I implement regular performance reviews and provide actionable feedback. I also use data analytics to track progress and identify areas for improvement. Additionally, I offer training and resources to help representatives enhance their skills. By fostering a supportive environment and setting clear expectations, I ensure that the team remains motivated and on track to meet their targets.

When a representative is underperforming, I first analyze the root cause, whether it's a lack of skills, motivation, or external factors. I then provide tailored support, such as additional training, mentorship, or adjusting their sales targets. If the issue persists, I escalate the matter to senior management for further intervention. My goal is to help the representative improve while maintaining team morale and performance.

I stay updated by regularly attending industry conferences, reading relevant publications, and networking with peers. I also subscribe to market research reports and follow key industry influencers on social media. I incorporate these insights by updating our sales playbooks, conducting training sessions, and adjusting our go-to-market strategies. This ensures that our team remains competitive and aligned with market demands.