I have extensive experience with HRIS systems such as Workday and SAP SuccessFactors. In my previous role, I streamlined the benefits administration process by integrating these systems with our payroll and timekeeping platforms. This integration allowed for real-time updates, reducing errors and improving accuracy. I also implemented automated workflows for benefit enrollment and changes, which significantly reduced manual work and improved employee satisfaction.

Ensuring compliance is a top priority. I stay updated on all relevant regulations and laws, such as ACA and ERISA, and regularly review our benefits programs to ensure they meet these requirements. I also conduct regular audits and collaborate with legal teams to address any potential issues. Additionally, I provide training to HR staff and managers to ensure they understand their roles in maintaining compliance.

In one instance, we discovered an error in our benefits enrollment process that affected over 100 employees. I quickly identified the root cause, which was a data integration issue between our HRIS and benefits provider. I coordinated with both teams to correct the data and ensure all employees received the correct benefits. I also implemented additional checks and balances to prevent future occurrences.

I regularly attend industry conferences, webinars, and training sessions to stay informed about the latest trends and innovations. I also subscribe to industry publications and participate in professional networks to exchange ideas and best practices. Additionally, I conduct regular benchmarking studies to compare our benefits offerings with those of industry peers and make data-driven decisions to enhance our programs.

I use a combination of metrics, such as employee satisfaction surveys, participation rates, and cost-benefit analyses, to measure the effectiveness of our benefits programs. I also gather feedback from employees and managers to identify areas for improvement. Based on this data, I make informed decisions to enhance our offerings, such as introducing new benefits or adjusting existing ones to better meet the needs of our workforce.