One challenging situation I encountered was when a patient with dementia became aggressive during a routine procedure. I remained calm and used verbal de-escalation techniques, reassuring the patient and explaining each step. I also involved the patient's family to help them understand the situation and gain their support. This collaborative approach helped to calm the patient and allowed us to complete the procedure safely.

I prioritize tasks based on the urgency and severity of the patient's condition, ensuring that critical needs are addressed first. I also consider the patient's overall care plan and any specific instructions from the healthcare team. By maintaining clear communication with colleagues and using a structured approach, I can efficiently manage multiple patients while ensuring each receives the appropriate level of care.

I strictly adhere to HIPAA regulations by limiting the disclosure of patient information to only those who need it for treatment, payment, or healthcare operations. I use secure methods for storing and transmitting patient data and avoid discussing sensitive information in public areas. Regular training and staying updated on HIPAA guidelines help me maintain patient confidentiality and ensure compliance.

I use a combination of verbal reassurance, gentle touch, and distraction techniques to help patients feel more comfortable and reduce anxiety. I explain each step of the procedure in simple terms and allow patients to ask questions. Providing a calm and supportive environment, along with offering choices when possible, helps to make the experience less stressful for the patient.

When I disagree with a physician's treatment plan, I first ensure that I have a thorough understanding of the rationale behind the plan. I then respectfully communicate my concerns, providing evidence-based reasons for my perspective. I maintain open communication and seek clarification if needed. If the disagreement persists, I escalate the issue to a higher authority while continuing to advocate for the patient's best interests.