In my previous role, I encountered a situation where a patient was experiencing severe anxiety due to their treatment regimen. I addressed this by first ensuring the patient felt heard and understood. I then collaborated with the healthcare team to modify the treatment plan to include more patient-centered care, such as providing more frequent check-ins and using relaxation techniques. This approach not only alleviated the patient's anxiety but also improved their overall compliance with treatment.

I prioritize tasks based on the urgency and severity of the patients' conditions. Using the nursing process, I assess each patient's needs and set immediate, short-term, and long-term goals. I also utilize a task management system to keep track of medications, treatments, and follow-ups. Regular communication with the healthcare team ensures that all tasks are aligned with the patients' care plans and that no critical needs are overlooked.

I strictly adhere to HIPAA regulations by ensuring that all patient information is stored securely and accessed only by authorized personnel. I use encrypted communication channels for sharing sensitive information and always discuss patient cases in private settings away from public areas. Additionally, I provide regular training to new staff on HIPAA compliance to reinforce the importance of patient confidentiality.

When faced with a non-compliant patient, I first try to understand the reasons behind their non-compliance through open and empathetic communication. I then work with the patient to identify barriers and develop a more personalized treatment plan that addresses their concerns and preferences. Involving the patient in the decision-making process increases their sense of ownership and commitment to their health.

I have extensive experience with various EHR systems, including Epic and Cerner. I am proficient in entering patient data, scheduling appointments, and generating reports. I also utilize EHRs to track patient outcomes and ensure continuity of care. My ability to navigate EHRs efficiently allows me to provide timely and accurate care, enhancing the overall quality of patient care.