In my previous role as an LPN, I was responsible for managing patient intake procedures, which included verifying patient information, ensuring all necessary documentation was complete, and coordinating with healthcare providers to schedule initial assessments. This experience honed my ability to efficiently manage multiple tasks while maintaining accuracy and attention to detail.

I rely on my strong organizational skills and calm demeanor to handle high-stress situations. I prioritize tasks, communicate clearly with the patient and team, and seek support when needed. This approach ensures that even under pressure, the intake process remains smooth and the patient feels supported.

I ensure accurate patient data collection by double-checking all forms and information, using standardized intake templates, and training staff on best practices. Regular audits and feedback loops also help maintain data integrity and identify areas for improvement.

I prioritize tasks based on urgency and the patient's needs, using a task management system to track progress. I also delegate when appropriate and communicate regularly with my team to ensure all intakes are handled efficiently and effectively.

In my previous role, I noticed that the intake forms were lengthy and confusing for patients. I redesigned the forms to be more user-friendly and streamlined the process, which reduced wait times and improved patient satisfaction scores.