In my previous role, we experienced a sudden influx of patients, overwhelming our staff. I quickly assessed the situation, redistributed tasks among the team, and prioritized patient care. I also coordinated with the hospital administration to secure additional support. By maintaining clear communication and leading by example, we managed to stabilize the situation and ensure all patients received timely care.

I regularly review and update our team on the latest nursing protocols and regulations through staff meetings and training sessions. I also conduct periodic audits of patient care records to ensure compliance. By fostering a culture of continuous learning and accountability, I ensure that our team is well-informed and consistently adheres to the highest standards of care.

I prioritize open communication and encourage team members to express their concerns. I also organize team-building activities and provide opportunities for professional development. By promoting a supportive and collaborative environment, I help reduce stress and boost morale. Additionally, I model healthy work habits and encourage self-care among the team.

I approach conflicts with a focus on understanding each party's perspective and finding a mutually beneficial solution. I encourage open dialogue and active listening, ensuring that all voices are heard. By facilitating constructive conversations and guiding the team towards compromise, I help resolve conflicts efficiently and maintain a harmonious work environment.

I have extensive experience with various EHR systems, including Epic and Cerner. I ensure that our team is proficient in using these systems by providing training and support. I also monitor data entry accuracy and compliance with documentation standards. By leveraging my expertise, I help streamline our workflow and enhance patient care quality.