I employ a combination of surveillance, customer engagement, and visible presence to deter theft. By monitoring CCTV cameras, conducting regular patrols, and maintaining a professional demeanor, I create a secure environment. I also collaborate with staff to identify potential risks and implement preventive measures, such as securing high-value items and ensuring proper inventory management.

I approach confrontations calmly and professionally, prioritizing safety and de-escalation. I follow company protocols, such as observing the suspect until they exit the store and involving law enforcement if necessary. I avoid physical altercations and focus on gathering evidence, like CCTV footage, to support any legal actions while maintaining a respectful demeanor.

During a busy holiday season, I noticed suspicious behavior near high-value electronics. I discreetly monitored the individual and alerted my team. By coordinating with staff, we ensured the area was secured, and the suspect left without incident. This proactive approach prevented a potential theft and reinforced the importance of teamwork and vigilance in loss prevention.

I regularly attend training sessions, read industry publications, and participate in professional forums to stay informed. I also network with other security professionals to share insights and learn about emerging trends. This continuous learning helps me adapt to new threats and implement effective strategies to protect assets and maintain a safe environment.

Customer service is integral to my approach, as it fosters a positive shopping experience while deterring theft. By greeting customers, offering assistance, and maintaining a visible presence, I create an environment where potential thieves feel observed and less likely to act. This approach not only reduces theft but also enhances the store's reputation for safety and hospitality.