In my previous role, I managed leave of absence programs, ensuring compliance with FMLA, ADA, and state-specific regulations. I coordinated with HR, employees, and managers to process leave requests, maintained accurate records, and provided guidance on policies. My focus was on balancing employee needs with organizational requirements, ensuring smooth transitions and minimal disruption to operations.

I handle workers' compensation claims by promptly reporting incidents, collaborating with insurance providers, and ensuring accurate documentation. I stay updated on state and federal regulations to maintain compliance and work closely with medical professionals and employees to facilitate timely recovery and return-to-work plans. My goal is to minimize claim costs while supporting employee well-being.

I communicate leave policies through clear, concise written materials, training sessions, and one-on-one consultations. I ensure employees and managers understand their rights and responsibilities under FMLA, ADA, and company policies. By providing accessible resources and being available for questions, I foster transparency and trust while reducing misunderstandings.

I prioritize organization and communication, using case management software to track overlapping cases. I coordinate with HR, managers, and medical providers to align timelines and ensure compliance. By maintaining open lines of communication and proactive planning, I minimize conflicts and ensure both leave and workers' compensation cases are handled efficiently.

I stay updated by subscribing to industry newsletters, attending webinars, and participating in professional organizations like SHRM. I also regularly review updates from the Department of Labor and state agencies. This proactive approach ensures I remain compliant and can effectively advise employees and management on policy changes.