In my previous role as a Sergeant, I led a team of 10 officers during a hostage crisis. I coordinated with SWAT and ensured clear communication between all units. My approach was to remain calm and focused, delegating tasks based on each officer's strengths while maintaining overall control. This experience taught me the importance of quick decision-making and the value of a well-coordinated team in critical situations.

I believe in addressing conflicts promptly and directly. When I encounter disagreements, I first listen to each party to understand their perspectives. Then, I facilitate a discussion to find common ground and solutions. My goal is to ensure that conflicts are resolved in a way that strengthens team cohesion and morale, rather than dividing the group.

During a night patrol, we received a report of a possible active shooter. With limited details, I had to decide whether to proceed cautiously or call for backup. I chose to proceed cautiously, maintaining communication with dispatch and ensuring my team was prepared for any scenario. This decision allowed us to assess the situation without unnecessary escalation and ultimately led to a peaceful resolution.

I prioritize regular training and drills that cover a wide range of scenarios, from active shooter situations to natural disasters. By simulating real-life challenges, we can identify areas for improvement and ensure everyone is familiar with their roles. Additionally, I encourage open communication and feedback to continuously refine our preparedness.

I focus on recognizing individual and team achievements, providing constructive feedback, and fostering a supportive environment. Regular team-building activities and open communication channels help build trust and camaraderie. I also ensure that each team member feels valued and understands their role in achieving our collective goals.