As the flagship hotel of the Conrad Brand, come be part of the legacy as a Leisure Sales Coordinator at Conrad Orlando. This position will start as soon as possible, reporting to the Director of Leisure Sales. Join us in continuing to build a legacy within a brand you can stay inspired with a team that will become family. The newest Conrad Hotel in Hilton’s luxury portfolio is opened last year.

Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.

The stunning resort features 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), the award-winning Conrad Spa Orlando, two 18-hole golf courses, and 5 diverse food and beverage outlets.

Classification: Full-Time
Shift: Monday through Friday

The ideal candidate will have prior experience working with Luxury Leisure Travel Advisors, Consortia, and tour operators. Proficiency in Hilton PMS is highly preferred.

Want to learn more? News Release on Conrad Orlando

What will I be doing?

Responsible for communications with Top Luxury Travel Advisors, Consortia, Tour Operators, and Wholesale Companies.
Ensuring VIP amenities and welcome letters/notes are recorded and delivered.
Ensure American Express/FHR guests are recognized daily by the Front Desk Team and Resort Staff
Responsible for the preparation of Tour Operator/Wholesale contracts. Maintaining and distribution of Stop Sell Reports.
Responsible for initiating reservations and maintaining existing reservations in the PMS for Luxury Travel Advisors and Consortia as needed. Communicating to external customers any communication deemed necessary by the director or managers.
Assist the Director of Leisure Sales upon request to conduct site inspections with Luxury Travel Advisors, Tour Operators, and Wholesale companies visiting guest rooms and other hotel facilities.
Act as Director of Leisure Sales when they are on travel.
Data entry using Delphi, Microsoft Word, and Excel. Copying and distributing internal/external letters, forms, bookings, contracts, resumes, room lists, schedules, and mail. E-mail correspondence directed by managers as needed. Filing, faxing, and distribution of incoming/outgoing mail.
Answer telephone and assist internal and external guests with requests.
Assist other commercial managers (Group Sales, Marketing, etc), as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.

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