I have over five years of experience leading a therapy team, where I managed schedules, supervised sessions, and provided ongoing training and support to ensure high-quality care. My role involved setting performance goals, conducting regular evaluations, and fostering a collaborative environment to enhance team cohesion and effectiveness.

In challenging client situations, I prioritize maintaining a calm and supportive environment. I assess the situation to understand the root cause and tailor my approach to address the specific needs. I often collaborate with other professionals to develop a comprehensive plan and ensure the client receives the best possible care.

I believe in recognizing individual strengths and providing opportunities for growth. I set clear expectations, offer constructive feedback, and create a supportive atmosphere where team members feel valued. Regular one-on-one meetings and team-building activities help foster a sense of community and encourage open communication.

I stay updated on all relevant regulatory standards and ensure that my team is well-informed. I conduct regular audits and training sessions to reinforce compliance. Additionally, I maintain thorough documentation and foster a culture of accountability to ensure that all practices align with regulatory requirements.

In a previous role, I encountered a conflict between two team members. I scheduled a private meeting with each to understand their perspectives and then facilitated a joint discussion. By encouraging open dialogue and finding common ground, I helped them reach a mutual agreement, which improved team dynamics and productivity.