I have over 10 years of experience in physical therapy, with the last five years spent in leadership roles. I have successfully led teams of up to 15 therapists, ensuring high-quality patient care and efficient workflow management. My approach involves clear communication, setting achievable goals, and fostering a collaborative environment where team members feel supported and valued.

I believe that open communication and active listening are key to resolving conflicts. When conflicts arise, I schedule a private meeting with the involved parties to understand their perspectives and facilitate a constructive dialogue. I encourage empathy and focus on finding a solution that aligns with our team's goals and values.

I prioritize patient-centered care by actively involving patients in their treatment plans and setting clear, realistic expectations. Regular follow-ups and feedback sessions help me understand their needs and make necessary adjustments. Additionally, I ensure that my team is well-trained and equipped to provide compassionate, effective care.

I am committed to continuous learning and professional development. I regularly attend conferences, workshops, and webinars, and I am an active member of professional organizations. I also encourage my team to pursue ongoing education and share new knowledge and techniques with the group.

One challenging case involved a patient with complex musculoskeletal issues who had not responded to previous treatments. I conducted a thorough assessment, consulted with specialists, and developed a personalized, multidisciplinary treatment plan. Through consistent follow-ups and adjustments, we achieved significant improvement in the patient's condition, leading to their overall satisfaction and successful rehabilitation.