I have extensive experience managing a team of EVS technicians, having led a team of 15 technicians in my previous role. I implemented a structured training program to ensure all team members were up-to-date with the latest cleaning protocols and safety standards. My approach to management includes regular performance reviews, clear communication of expectations, and fostering a collaborative environment where team members feel supported and motivated.

In high-pressure environments, I prioritize tasks based on urgency and impact. I start by assessing the immediate needs and allocating resources accordingly. I also use a daily checklist to ensure nothing is overlooked. Regular team meetings help in coordinating efforts and addressing any bottlenecks. By maintaining open lines of communication and being flexible, I ensure that the team remains efficient and focused even under pressure.

Ensuring compliance with health and safety regulations is a top priority. I conduct regular training sessions to keep the team informed about the latest guidelines and best practices. I also implement a robust inspection system where areas are regularly checked for compliance. Any deviations are immediately addressed and corrective actions are taken. Additionally, I maintain thorough documentation to track compliance and provide evidence of adherence during audits.

Conflict resolution is a critical part of team management. When conflicts arise, I first listen to all parties involved to understand the root cause. I then facilitate a discussion where each person can express their perspective without interruption. My goal is to find a mutually agreeable solution that addresses the concerns of all parties. I also emphasize the importance of teamwork and how resolving conflicts can lead to a more cohesive and productive environment.

In my previous role, we introduced a new cleaning protocol to improve infection control. I led the implementation by first training the team on the new procedures and ensuring they understood the importance of the changes. I then monitored the execution closely, providing feedback and making adjustments as needed. The new protocol was successfully integrated, leading to a significant reduction in infection rates and positive feedback from both staff and patients.