In my previous role, we experienced a sudden influx of patients due to a community outbreak. I quickly reassessed staffing levels and reallocated resources to ensure all patients received timely care. I also coordinated with the hospital administration to bring in additional temporary staff. This proactive approach helped stabilize the situation and maintain high-quality patient care despite the unexpected surge.

I prioritize tasks based on urgency and impact on patient care. I use a daily checklist and delegate tasks to my team members based on their skills and workload. I also maintain open communication with my team and supervisors to ensure we are aligned on priorities. This systematic approach helps me manage my time effectively and ensures that critical tasks are never overlooked.

Effective communication is key in a nursing team. I encourage regular team meetings and huddle sessions to update everyone on patient statuses and any changes in protocols. I also promote an open-door policy where team members can freely express concerns or suggestions. Additionally, I use digital tools for sharing updates and reminders, ensuring everyone is on the same page.

Conflict resolution starts with active listening and understanding each party's perspective. I facilitate open discussions to address the root cause of the conflict. By promoting empathy and mutual respect, I guide the team towards finding a common ground. If necessary, I involve higher management or HR to mediate more complex issues. My goal is always to maintain a harmonious and productive team environment.

I regularly review and update our department's policies to align with the latest healthcare regulations. I conduct regular training sessions for the team to ensure they understand and adhere to these standards. I also perform periodic audits and encourage a culture of self-monitoring among the staff. This proactive approach helps us maintain high standards of care and avoid any compliance issues.