In my previous role, we experienced a surge in specimen volume due to a seasonal outbreak. I streamlined the process by organizing specimens by priority and type, ensuring that critical tests were completed first. I also collaborated with my team to redistribute tasks, which significantly reduced processing time and maintained accuracy.

I follow strict protocols and double-check labels and specimen types before processing. I also maintain a clean and organized workspace to prevent cross-contamination. Regularly reviewing standard operating procedures (SOPs) and participating in training updates help me stay current with best practices.

When an issue arises, I immediately notify the appropriate supervisor and follow the established corrective action plan. I document the error, its cause, and the steps taken to resolve it. This proactive approach helps prevent future occurrences and ensures that patient safety and data integrity are not compromised.

Maintaining confidentiality is crucial as it protects patient privacy and complies with HIPAA regulations. I ensure that all patient information is handled discreetly and securely, both in physical and digital formats. This includes using secure storage, encrypting data, and limiting access to authorized personnel only.

I prioritize tasks based on urgency and the type of test required. Critical specimens, such as those for life-threatening conditions, are processed first. I also communicate with the lab team to ensure that we are aligned on priorities and can efficiently manage the workload without compromising quality.