I have extensive experience with LIMS, having worked with systems like LabWare and STARLIMS. My role involved configuring workflows, managing user access, and ensuring data integrity. I also collaborated with cross-functional teams to integrate LIMS with other lab instruments, improving data accuracy and operational efficiency. My troubleshooting skills ensured minimal downtime, and I provided training to lab staff to maximize system utilization.

I ensure compliance by staying updated on regulations like ISO 17025, GLP, and FDA guidelines. I implement robust documentation practices, conduct regular audits, and maintain detailed records of all processes. Additionally, I work closely with quality assurance teams to address non-conformities and ensure corrective actions are taken promptly. Training staff on compliance protocols is also a key part of my approach to maintaining a compliant lab environment.

I start by identifying the root cause through systematic analysis, reviewing logs, and consulting with users. I prioritize issues based on their impact and escalate critical problems to vendors if needed. My proactive approach includes regular system monitoring and preventive maintenance to minimize disruptions. I also document solutions to create a knowledge base for future reference, ensuring faster resolution of recurring issues.

I tailor training sessions to the users' skill levels, using hands-on demonstrations and real-world scenarios to ensure understanding. I create user-friendly guides and FAQs to support ongoing learning. Feedback is actively sought to refine training materials and methods. By fostering an open environment for questions, I ensure staff feel confident using new applications, which enhances adoption and minimizes errors.

I led the implementation of a new LIMS at my previous organization, coordinating with vendors, IT, and lab teams. I developed a detailed project plan, conducted user requirement workshops, and ensured seamless data migration. Post-implementation, I provided training and support, resulting in a 30% improvement in data processing efficiency. The project was completed on time and within budget, with positive feedback from stakeholders.