One challenging situation I encountered was when a patient's family was in conflict over end-of-life decisions. I facilitated a family meeting to openly discuss their concerns and wishes, ensuring everyone felt heard. By providing education on hospice care and the patient's prognosis, I helped them reach a consensus. This experience reinforced the importance of clear communication and empathy in hospice care.

I prioritize tasks by assessing the urgency and impact on patient care. I start with immediate needs, such as pain management or symptom control, then move to less urgent tasks like documentation. I also use a checklist to ensure nothing is overlooked. Effective time management involves delegating when appropriate and staying organized to maintain a calm and efficient workflow.

I provide emotional support by actively listening, validating their feelings, and offering reassurance. I also encourage open communication and provide resources like counseling services. Empathy and compassion are key; I ensure they feel understood and supported. Additionally, I maintain a calm and respectful demeanor to create a safe space for emotional expression.

When faced with ethical dilemmas, I follow the principles of autonomy, beneficence, non-maleficence, and justice. I ensure the patient's wishes are respected and involve the interdisciplinary team for input. Open dialogue with the family and clear communication of the ethical principles involved help resolve disagreements. I also consult ethics committees if necessary to reach a consensus that aligns with the patient's best interests.

As a hospice nurse, I play a pivotal role in coordinating patient care and ensuring a holistic approach. I collaborate closely with physicians, social workers, chaplains, and other healthcare professionals to address physical, emotional, and spiritual needs. Regular interdisciplinary team meetings help us align our efforts and provide comprehensive care. Effective collaboration ensures seamless support for the patient and their family.