I have extensive experience managing and maintaining both physical and virtual servers. I am proficient in tasks such as server setup, configuration, monitoring, and troubleshooting. I have worked with various operating systems like Windows Server and Linux, ensuring optimal performance and uptime. Additionally, I have implemented backup solutions and disaster recovery plans to safeguard critical data.

I prioritize network security by implementing robust firewall configurations, regular vulnerability assessments, and intrusion detection systems. I ensure that all systems comply with industry standards and best practices. For data protection, I manage encryption protocols, access controls, and regular security audits to mitigate risks and protect sensitive information.

I am proficient in using tools like Microsoft Active Directory, VMware, and Cisco networking equipment. I also have experience with monitoring tools such as Nagios and SolarWinds, as well as backup solutions like Veeam and Commvault. Additionally, I am skilled in scripting languages like PowerShell and Python to automate routine tasks.

I utilize ticketing systems like ServiceNow or Jira to track and manage user issues efficiently. I ensure prompt resolution by prioritizing critical issues and maintaining clear communication with users. I also provide training and documentation to empower users to resolve common issues independently, reducing the overall support load.

I plan system upgrades and migrations meticulously, starting with thorough research and impact assessments. I create detailed project plans, including timelines and contingency measures. I ensure minimal downtime by scheduling upgrades during off-peak hours and conducting thorough testing in staging environments before deploying to production. Clear communication with stakeholders is key to a successful transition.