I focus on metrics like inventory turnover ratio, days sales of inventory (DSI), and stockout rates. These help assess how efficiently inventory is managed and identify potential overstocking or understocking issues. For example, a low turnover ratio may indicate excess inventory, while high stockout rates suggest supply chain inefficiencies. By monitoring these metrics, I can make data-driven decisions to optimize inventory levels and improve overall supply chain performance.

Balancing inventory costs and customer satisfaction involves maintaining optimal stock levels to meet demand without overstocking. I use demand forecasting and historical sales data to predict customer needs accurately. Additionally, I collaborate with suppliers to ensure timely replenishment and implement safety stock strategies to prevent stockouts. This approach minimizes holding costs while ensuring customers receive their orders promptly, enhancing satisfaction and loyalty.

In a previous role, I implemented a cycle counting program to replace annual physical inventories. By conducting regular, smaller counts, we identified discrepancies early and corrected them promptly. This reduced errors by 20% and improved inventory accuracy significantly. Additionally, I introduced barcode scanning technology to streamline data entry, further enhancing accuracy and operational efficiency.

When demand fluctuates unexpectedly, I rely on real-time data and agile inventory management practices. I analyze sales trends, adjust forecasts, and communicate with suppliers to expedite or delay shipments as needed. For example, during a sudden demand spike, I collaborated with logistics to prioritize high-demand items, ensuring minimal disruption. This proactive approach helps maintain service levels while avoiding excess inventory costs.

I have experience with tools like SAP, Oracle Inventory Management, and Excel for inventory planning. These platforms help me analyze data, forecast demand, and optimize stock levels. For instance, I used SAP to automate replenishment processes, reducing manual errors and improving efficiency. I also leverage Excel for custom reporting and scenario analysis, enabling more informed decision-making.