I have over three years of experience in HIV testing and counseling. I have worked in both community health centers and mobile testing units, where I provided confidential counseling to individuals before and after testing. My role involved educating clients about HIV transmission, risk reduction strategies, and available resources. I also facilitated referrals to medical care and support services for those who tested positive.

When a client tests positive, my first priority is to provide immediate emotional support and ensure they feel safe and understood. I explain the test results clearly and discuss next steps, including referrals to healthcare providers and support groups. I also emphasize the importance of adherence to treatment and provide information on how to access ongoing care. My goal is to empower the client with knowledge and resources to manage their health effectively.

I strictly adhere to all confidentiality protocols and ensure that all client information is stored securely and accessed only by authorized personnel. During counseling sessions, I use private rooms to maintain client privacy. I also educate clients on the importance of confidentiality and how their information will be protected. Additionally, I follow up with clients to ensure they understand their rights to privacy and how to report any breaches.

I approach resistant clients with empathy and understanding, acknowledging their concerns and fears. I start by building trust and rapport, ensuring they feel comfortable and respected. I then provide accurate information about HIV testing and its importance, addressing any misconceptions they may have. I also highlight the benefits of early detection and treatment, and offer flexible options for testing, such as anonymous or rapid tests, to make the process less intimidating.

One challenging situation involved a client who tested positive and was in denial about the results. I spent extra time listening to their concerns and fears, validating their emotions without judgment. I provided them with detailed information about HIV and its management, emphasizing the importance of seeking medical care. Over several sessions, I helped them understand the benefits of treatment and connected them with a supportive healthcare provider. Eventually, they agreed to start treatment, and I continued to offer ongoing support.