I have extensive experience with various insurance billing software, including Epic, Cerner, and Medisoft. My proficiency includes accurately entering patient data, processing claims, and managing electronic remittances. I am adept at troubleshooting common billing issues and ensuring compliance with insurance regulations, which has significantly improved billing efficiency and reduced errors in my previous roles.

When encountering discrepancies in insurance claims, I first review the claim details to identify the source of the error. I then communicate with insurance providers or the patient to resolve the issue. My approach involves maintaining detailed records of all communications and adjustments made to the claim, ensuring transparency and accuracy in the billing process.

I regularly attend webinars, participate in professional forums, and subscribe to industry newsletters to stay informed about insurance regulations and coding changes. Additionally, I engage with continuing education courses specific to insurance billing to ensure my knowledge remains current and compliant with industry standards.

In my previous role, I identified inefficiencies in the claim submission process that led to delayed payments. I implemented a streamlined process that included pre-submission checks and a standardized format for claim submissions. This initiative reduced claim processing time by 20% and increased the accuracy of submitted claims, resulting in fewer rejected claims and faster reimbursements.

I prioritize tasks based on their urgency and impact on revenue flow. Critical tasks such as processing claims with immediate deadlines or addressing high-priority discrepancies are handled first. I also utilize task management tools to track and manage my workload efficiently, ensuring that all responsibilities are addressed in a timely manner.