During my tenure at a previous healthcare facility, I encountered a situation where a patient was experiencing severe anxiety due to unfamiliar surroundings. I approached the situation with empathy and patience, engaging the patient in conversation about their interests to distract them from their anxiety. I also coordinated with the nursing team to ensure the patient felt comfortable and safe, ultimately helping them to relax and cooperate with their care.

I prioritize tasks based on the urgency and severity of the patients' needs. I start by addressing immediate health concerns or emergencies, followed by tasks that require immediate attention but are not life-threatening. I then move on to routine care activities, ensuring that all patients receive timely attention. Using a checklist helps me keep track of each patient's needs and ensures nothing is overlooked.

Effective communication involves using simple, clear language and non-verbal cues such as gestures and facial expressions. I also ensure to maintain eye contact and speak slowly to help patients follow the conversation. For patients with hearing difficulties, I use written notes or visual aids. Additionally, I involve family members or interpreters when necessary to facilitate better understanding and ensure the patient's needs are met accurately.

I manage stress by practicing mindfulness and deep breathing exercises, which help me stay calm and focused. I also prioritize self-care, ensuring I get enough rest and maintain a healthy diet. Engaging in team support and sharing responsibilities also alleviates pressure. Maintaining a positive attitude is crucial; I focus on the positive outcomes of our care and celebrate small victories with the team to boost morale.

In my previous role, I actively participated in team meetings and shared insights on patient care improvements. I collaborated with nurses and other healthcare staff to streamline care processes, which enhanced efficiency and patient satisfaction. I also organized team-building activities to foster better communication and camaraderie among team members, which significantly improved our teamwork and overall performance.