I have over 10 years of experience managing inpatient services, including overseeing multidisciplinary teams and ensuring compliance with healthcare regulations. I prioritize patient-centered care by regularly reviewing patient feedback, conducting quality improvement initiatives, and fostering open communication between staff and patients to address concerns promptly.

I address staffing challenges by implementing retention strategies, such as professional development programs and competitive benefits, while also maintaining a flexible scheduling system. In cases of understaffing, I collaborate with HR to quickly fill vacancies and ensure adequate coverage through temporary staffing solutions.

I focus on evidence-based practices, such as implementing care protocols tailored to specific patient needs and leveraging technology for real-time monitoring. Additionally, I encourage continuous education for staff to stay updated on best practices, which directly impacts patient outcomes.

I maintain compliance by conducting regular audits, staying updated on regulatory changes, and providing training to staff. I also establish clear policies and procedures to ensure all team members understand their roles in adhering to standards.

I led a project to reduce patient readmission rates by 20% through the implementation of a post-discharge follow-up program. This involved coordinating with outpatient services, training staff on discharge planning, and using data analytics to identify at-risk patients.