In my previous role, I encountered a patient with severe depression who refused all forms of therapy. I initiated a series of one-on-one sessions focusing on their interests and hobbies to build rapport. Gradually, I introduced coping strategies and connected them with a support group. Over time, the patient became more receptive to therapy and showed significant improvement in mood and engagement with treatment. This experience reinforced the importance of personalized care and patience in social work.

I prioritize tasks based on urgency and impact on patient care. Using a digital task management system, I categorize tasks into immediate, short-term, and long-term. This helps me focus on critical issues first while planning for future needs. I also maintain open communication with the multidisciplinary team to ensure seamless coordination and efficient use of time. Regularly reviewing and adjusting my schedule ensures I meet all patient needs promptly.

I strictly adhere to HIPAA regulations by limiting information disclosure to only those directly involved in the patient's care. I use secure electronic health records and encrypt all sensitive data. Regular training sessions keep me updated on the latest privacy practices. I also ensure that all conversations about patients occur in private settings, away from public areas, to maintain confidentiality. These practices safeguard patient information effectively.

I approach conflicts by first understanding each party's perspective. I facilitate open and respectful communication to address underlying issues. Using active listening and empathy, I help team members find common ground and work towards a collaborative solution. If necessary, I involve higher management to mediate. My goal is to maintain a harmonious team environment that prioritizes patient care and professional relationships.

Social workers are pivotal in ensuring a smooth transition from hospital to home by addressing psychosocial factors that impact recovery. We assess patients' support systems, coordinate with community resources, and develop tailored discharge plans. By advocating for patients' needs and facilitating access to necessary services, we enhance their quality of life post-discharge. Our role extends beyond clinical care to holistic support, promoting long-term wellness.