In my previous role, I encountered a patient with severe trauma who was resistant to therapy. I implemented a tailored approach, incorporating cognitive-behavioral therapy (CBT) with elements of trauma-focused therapy. I also collaborated closely with the patient's family to create a supportive environment. Over time, the patient began to open up and engage in therapy, leading to significant improvements in their mental health.

I prioritize tasks by assessing the urgency and impact of each case. I use a daily planner to schedule sessions and administrative tasks, ensuring that critical cases receive immediate attention. I also maintain open communication with my team to delegate tasks when necessary. This approach helps me manage my time effectively and ensures that all patients receive the care they need.

Building trust starts with active listening and empathy. I ensure that patients feel heard and understood by validating their emotions and experiences. I also maintain confidentiality and demonstrate reliability by keeping my commitments. Additionally, I use open-ended questions to encourage patients to share their thoughts and feelings, fostering a deeper connection.

I regularly attend workshops, conferences, and webinars to stay informed about the latest research and treatment methods. I also subscribe to professional journals and participate in online forums to discuss and share knowledge with peers. Additionally, I engage in continuous education courses to earn CEUs, ensuring that my skills and knowledge remain current.

In a previous role, there was a conflict between two team members regarding treatment approaches. I facilitated a meeting where both parties could express their concerns and perspectives. I encouraged open dialogue and emphasized the importance of collaboration. Through active listening and mediation, we were able to reach a consensus that aligned with our shared goal of patient care.