I have extensive experience working with various EHR systems, including Epic, Cerner, and Meditech. I have been involved in system implementation, training, and troubleshooting. My role has often required me to analyze workflows, identify inefficiencies, and provide solutions to improve system usage and patient care.

I approach troubleshooting methodically, starting with understanding the issue from the user's perspective. I then use diagnostic tools and system logs to pinpoint the problem. Once identified, I implement a solution, whether it's a system configuration change, a patch, or a user training session. I also document the issue and the resolution for future reference.

I believe in a hands-on, interactive training approach. I start with an overview of the new features and their benefits, followed by live demonstrations. I then provide participants with the opportunity to practice using the system in a controlled environment. Feedback is crucial, so I encourage questions and address any concerns immediately.

I stay updated on the latest regulatory requirements, such as HIPAA and Meaningful Use standards. I ensure that the EHR system configurations and workflows comply with these regulations. I also conduct regular audits and provide reports to management to demonstrate compliance and identify any areas that need improvement.

In a previous role, I identified that the system's default settings were causing delays in patient charting. By customizing the settings and implementing a new workflow, I reduced the time spent on charting by 20%. This not only improved efficiency but also enhanced the overall patient care experience.