I have extensive experience in developing ERP training programs tailored to various organizational needs. My approach involves conducting thorough needs assessments, designing curriculum, and utilizing a mix of instructional methods such as hands-on workshops, e-learning modules, and one-on-one coaching. I ensure that the training is practical, engaging, and aligned with the organization's goals, which has resulted in high user adoption rates and improved system efficiency.

I measure the effectiveness of ERP training programs through a combination of metrics, including participant feedback, post-training assessments, and system usage data. I also conduct follow-up sessions to address any ongoing challenges and ensure continuous improvement. By analyzing these metrics, I can identify areas for enhancement and make data-driven decisions to optimize the training experience.

Addressing resistance to ERP system adoption involves understanding the root causes and tailoring the training to address specific concerns. I engage with stakeholders early in the process to build trust and communicate the benefits. By providing clear, practical training and offering ongoing support, I help users overcome their fears and see the value of the new system, ultimately leading to smoother transitions and higher adoption rates.

In a previous role, I had to adapt an ERP training program for a diverse audience with varying levels of technical expertise. I segmented the audience into groups based on their roles and skill levels, and customized the content accordingly. For example, I provided more in-depth technical training for IT staff while focusing on practical application for end-users. This approach ensured that everyone received the appropriate level of instruction, leading to successful system implementation.

I stay current by regularly attending industry conferences, participating in professional development courses, and engaging with ERP communities online. I also collaborate with peers and vendors to exchange insights and best practices. By staying informed about the latest trends and advancements, I can continuously improve my training programs and ensure they remain relevant and effective.