I have over three years of experience as an in-home companion, primarily assisting elderly clients with daily activities such as meal preparation, light housekeeping, and personal care. I've also completed a certified nursing assistant course, which equipped me with essential skills in patient care and safety.

In case of emergencies, I am trained to stay calm and follow the emergency protocol established by the family or the care facility. This includes contacting emergency services and notifying the family immediately. I also ensure that I have all necessary contact information and medical details of the client at hand.

Building rapport involves active listening, showing empathy, and respecting the client's preferences and routines. I engage in conversations about their interests, encourage participation in activities they enjoy, and maintain a positive and supportive environment. This helps in creating a trusting relationship and enhances the quality of care.

Once, a client was resistant to my assistance due to past negative experiences with caregivers. I resolved this by gradually introducing help, respecting their space, and involving them in decision-making regarding their care. Over time, their trust increased, and they became more receptive to my assistance.

I prioritize safety by regularly checking in on the client's health, maintaining a clean and organized living space, and ensuring all medical equipment is in good working order. I also stay updated on best practices in elder care and follow any specific guidelines provided by the family or healthcare professionals.