I have over five years of experience in managing residential properties, including overseeing maintenance, ensuring compliance with housing regulations, and managing budgets. I've successfully led teams to improve resident satisfaction and operational efficiency, implementing systems that reduced response times to maintenance requests by 30%.

I approach conflict resolution with a focus on active listening and empathy. By understanding the root cause of the issue, I can mediate effectively and find mutually beneficial solutions. For example, I once resolved a dispute between neighbors by facilitating a meeting and helping them establish clear boundaries.

To maintain high occupancy rates, I focus on proactive marketing, maintaining property aesthetics, and providing excellent customer service. I also regularly review market trends to adjust pricing strategies and ensure competitive rates. Additionally, I engage with current residents to encourage referrals, which has been a successful strategy in keeping occupancy high.

I prioritize tasks based on urgency and impact, using tools like project management software to track deadlines and progress. I also delegate tasks appropriately to ensure efficient use of team resources. By regularly reviewing and adjusting priorities, I ensure that critical tasks are never overlooked.

A challenging situation I faced was a sudden increase in maintenance costs due to unexpected repairs. I addressed this by conducting a thorough review of our maintenance processes, renegotiating contracts with suppliers, and implementing preventive maintenance schedules. These changes not only reduced costs but also improved the overall condition of the properties.