I have extensive experience with IAM systems, having worked with tools like Okta, Azure AD, and AWS IAM. My role involved managing user identities, configuring access policies, and ensuring compliance with security standards. I also conducted regular audits to identify and mitigate potential security risks, ensuring that only authorized users had access to sensitive data and systems.

When a user reports unauthorized access, my first step is to immediately suspend the account to prevent further breaches. I then initiate a thorough investigation, reviewing logs and access history to identify the source of the breach. After determining the cause, I work with the user to reset their credentials and implement additional security measures, such as multi-factor authentication, to prevent future incidents.

To ensure compliance, I regularly review and update IAM policies to align with current regulatory standards, such as GDPR or HIPAA. I also conduct regular audits and risk assessments to identify any gaps in compliance. Additionally, I provide training to users and stakeholders on IAM best practices and the importance of adhering to regulatory requirements.

I prioritize tasks based on their impact on security and compliance. Critical tasks, such as addressing security incidents or updating access policies, are handled immediately. Regular maintenance tasks, like user provisioning and de-provisioning, are scheduled based on their frequency and importance. I also use project management tools to track progress and ensure timely completion of all tasks.

In my previous role, I was responsible for implementing a new IAM solution to replace an outdated system. I began by conducting a needs assessment to determine the specific requirements. I then selected a suitable solution, configured it according to our policies, and conducted thorough testing to ensure it met our security and compliance standards. Finally, I provided training to the team and monitored the system to ensure smooth integration and operation.