In my previous role, I worked extensively with Workday and SAP SuccessFactors, focusing on system configuration, data integration, and reporting. I automated manual processes like employee onboarding and payroll updates, reducing errors by 30%. I also created custom dashboards for HR metrics, enabling faster decision-making. My experience includes troubleshooting system issues, ensuring data accuracy, and collaborating with HR teams to align system functionality with business needs.

I prioritize data integrity by implementing strict validation rules, conducting regular audits, and ensuring proper user access controls. For security, I follow best practices like encryption, role-based permissions, and multi-factor authentication. I also stay updated on compliance requirements such as GDPR and CCPA to ensure data handling aligns with legal standards. Regular training for HR staff on data security protocols further minimizes risks.

When troubleshooting, I start by replicating the issue to understand its scope and impact. I review system logs, check for configuration errors, and consult vendor documentation or support if needed. I also collaborate with end-users to gather details and test potential fixes. Once resolved, I document the solution and communicate it to stakeholders to prevent recurrence. My proactive approach ensures minimal downtime and maintains system reliability.

For upgrades or migrations, I begin by assessing the current system and identifying key requirements. I create a detailed project plan, including testing phases and user training. During execution, I ensure data is backed up and validate functionality post-migration. I also communicate progress to stakeholders and address any issues promptly. My experience includes migrating from legacy systems to cloud-based platforms, ensuring seamless transitions with minimal disruption.

I work closely with HR teams to understand their needs and translate them into system requirements. Regular meetings and feedback sessions help ensure alignment with organizational goals. I also provide training and support to help HR staff maximize system capabilities. By fostering open communication and staying updated on HR trends, I ensure the HRIS evolves to meet changing business needs effectively.