I have over three years of experience in housekeeping, primarily in hotels and resorts. I've been responsible for maintaining guest rooms, ensuring cleanliness and orderliness, and handling guest requests efficiently. My experience includes deep cleaning tasks, laundry duties, and collaborating with team members to ensure high standards of cleanliness are met consistently.

I prioritize tasks based on urgency and the impact on guest experience. I start with high-priority areas like guest rooms that need immediate attention, followed by common areas. I use a checklist to ensure no task is overlooked and adjust priorities as needed based on daily demands and management directives.

I adhere to strict cleaning protocols and use effective cleaning agents and tools. I also ensure regular maintenance of cleaning equipment to maintain efficiency. Additionally, I stay updated with the latest cleaning techniques and products to enhance cleanliness and hygiene standards.

I approach guest requests with a positive attitude and prioritize them based on urgency. I communicate promptly with the housekeeping manager or front desk to coordinate any special accommodations. My goal is to ensure guest satisfaction by addressing their needs efficiently and courteously.

In my previous role, a guest room was left in an unusually messy state. I coordinated with my team to quickly address the situation, ensuring the room was cleaned and prepared for the next guest within the set timeframe. I communicated with the front desk to inform them of the delay and to manage guest expectations effectively.