I have over three years of experience in both housekeeping and transportation, where I managed cleaning schedules, maintained inventory of supplies, and ensured timely transportation of clients or materials. My role required attention to detail, time management, and excellent communication skills to coordinate between departments and ensure client satisfaction.

I prioritize tasks based on urgency and importance, using a digital planner to keep track of schedules and deadlines. For housekeeping, I focus on high-traffic areas first, while for transportation, I ensure timely departures by preparing vehicles in advance. Effective communication with team members and supervisors helps me adjust priorities as needed to meet all responsibilities efficiently.

Once, during a transportation assignment, a client became anxious about reaching their destination on time due to unexpected traffic. I calmly reassured them, provided updates on our progress, and suggested an alternative route, which eased their concerns. In housekeeping, I encountered a spill that could have caused a slip hazard. I promptly cleaned it up and placed a warning sign to ensure safety, demonstrating my ability to handle situations with care and professionalism.

I conduct regular inspections and maintenance checks on vehicles to ensure they are safe and clean, addressing any issues immediately. For facilities, I follow a strict cleaning protocol, using appropriate disinfectants and tools to maintain hygiene standards. I also stay updated on safety regulations and best practices to ensure compliance and protect the well-being of all clients and staff.

I view feedback as an opportunity to improve and always listen attentively to understand the concern. I apologize for any inconvenience, take immediate corrective action if possible, and follow up to ensure satisfaction. I also discuss the feedback with my supervisor to prevent future issues, demonstrating my commitment to providing excellent service and continuous improvement.