One challenging case involved a patient with severe anxiety and depression who was resistant to care. I implemented a holistic approach, including individual therapy, family sessions, and relaxation techniques. By building trust and addressing their emotional needs, the patient became more receptive to care, leading to a more peaceful end-of-life experience for them and their family.

I prioritize tasks based on patient needs and urgency, using a daily checklist and scheduling software. I allocate time for immediate concerns, such as crisis intervention, and set aside blocks for ongoing therapy sessions. Regular communication with the interdisciplinary team ensures that no patient falls through the cracks and that all needs are met efficiently.

I provide education about the dying process, offer grief counseling, and encourage open communication. Regular family meetings help address concerns and provide a space for emotional expression. I also offer resources such as support groups and literature to help families cope with their loss and navigate the emotional journey.

I approach ethical dilemmas by consulting with the interdisciplinary team and using ethical frameworks such as the principles of autonomy, beneficence, non-maleficence, and justice. I ensure that the patient's wishes and values are central to the decision-making process. Open dialogue with the patient and their family helps clarify values and preferences, leading to more ethically sound decisions.

I have extensive experience collaborating with nurses, physicians, chaplains, and other professionals to provide comprehensive care. Regular team meetings and case conferences ensure that all aspects of patient care are addressed. I value open communication and respect for each team member's expertise, which fosters a cohesive and effective care environment.