In my previous role as a Hospital Unit Service Coordinator, I encountered a situation where a critical equipment failure occurred during a high-priority surgery. I quickly mobilized the maintenance team, coordinated with the surgical team to find alternative solutions, and ensured that the surgery was not significantly delayed. This experience honed my ability to make swift decisions under pressure and maintain patient safety.

I prioritize tasks based on urgency and impact on patient care. Using a combination of checklists and real-time updates from the nursing staff, I ensure that critical tasks like patient transfers and emergency supplies are addressed immediately. Regular communication with the team helps me stay updated on shifting priorities and allows me to adjust my plans accordingly.

Effective communication is key in a hospital setting. I use a combination of daily briefings, regular team meetings, and an open-door policy to ensure that everyone is on the same page. Additionally, I encourage the use of digital tools for real-time updates and feedback, which helps in quickly resolving issues and maintaining a smooth workflow.

Conflicts are inevitable in any team setting. I approach disagreements by listening to all parties involved, identifying the root cause, and facilitating a constructive dialogue. My goal is to find common ground and solutions that benefit the team and patient care. I believe in maintaining a respectful and solution-oriented environment to resolve conflicts effectively.

In my previous role, I noticed that the process for ordering and restocking supplies was inefficient, leading to frequent shortages. I implemented a new system that included regular inventory checks and automated ordering. This change reduced supply shortages by 30% and saved the unit significant time and resources.