I have over five years of experience in home health care, where I managed a team of RNs and coordinated patient care plans. My role involved overseeing clinical operations, ensuring compliance with regulatory standards, and improving patient outcomes through continuous quality improvement initiatives. I also facilitated interdisciplinary team meetings to align care strategies and address any clinical challenges.

I prioritize tasks by assessing the urgency and impact on patient care. I use a combination of tools like task lists, calendars, and project management software to stay organized. I also delegate responsibilities to my team members based on their strengths and the needs of the patients. Regular check-ins and clear communication ensure that everyone is aligned and deadlines are met.

I focus on patient-centered care by involving patients and their families in care planning. Regular follow-ups and open communication channels help address any concerns promptly. I also implement evidence-based practices and monitor outcomes to identify areas for improvement. Feedback from patients and their families is continuously collected and used to refine our care delivery.

I approach conflicts with a focus on understanding the perspectives of all parties involved. I facilitate open and respectful communication to identify the root cause of the disagreement. Collaborative problem-solving and finding common ground are key. If necessary, I involve higher management to mediate and ensure a resolution that aligns with our care goals and organizational values.

In my previous role, I introduced a new wound care protocol that was evidence-based and aimed at reducing healing times. I conducted training sessions for the nursing staff and provided ongoing support to ensure successful implementation. Regular audits and feedback sessions helped us fine-tune the protocol. The initiative resulted in improved patient outcomes and higher satisfaction rates.