During my tenure at a previous facility, a patient with dementia became agitated and aggressive. I maintained a calm demeanor, spoke softly to reassure them, and used de-escalation techniques. I also informed the nurse and together we provided additional support, ensuring the patient's needs were met, which helped in calming them down. This experience reinforced the importance of patience and teamwork in providing quality care.

I prioritize tasks based on urgency and patient needs. For instance, I address immediate health concerns first, followed by personal care needs, and then non-urgent tasks. I also communicate with the nursing staff to ensure I'm aligned with their assessments and priorities. This approach ensures that all patients receive timely and appropriate care.

I strictly adhere to HIPAA guidelines, ensuring that all patient information is kept confidential. I use secure methods for storing and sharing data, and I only discuss patient details in private settings. Additionally, I educate myself on the latest privacy practices and reinforce these principles with colleagues to maintain a culture of confidentiality.

I manage stress by practicing mindfulness and taking short breaks when possible to reset. I also engage in regular physical activity and maintain a healthy work-life balance. These practices help me stay focused and positive, even during challenging times. I believe in the importance of a positive attitude in fostering a supportive environment for both patients and colleagues.

At my last job, I noticed a gap in patient education regarding their medications. I proposed and developed a simple, visual guide that helped patients understand their medication schedules and potential side effects. This initiative not only improved patient compliance but also reduced the number of medication-related queries, enhancing overall patient care and reducing the workload for the nursing staff.