One challenging situation I encountered was when a patient was non-compliant with their medication schedule. I addressed this by first understanding their concerns and then collaborating with the healthcare team to develop a more patient-friendly approach. We implemented a visual chart and a daily reminder system, which significantly improved adherence and the patient's overall health.

I prioritize tasks based on the patient's immediate needs and doctor's orders. For instance, if a patient has a high fever, I would prioritize administering medication and monitoring their condition over less urgent tasks. I also maintain a daily checklist to ensure all necessary tasks are completed efficiently and safely.

For patients with cognitive impairments, I use clear, simple language and repeat instructions if necessary. I also employ visual aids and physical prompts to help them understand and follow directions. Building a routine and maintaining consistency in my approach helps them feel more comfortable and secure.

I regularly attend workshops and webinars, and I am proactive in completing any required continuing education units (CEUs). I also stay updated with the latest guidelines from reputable health organizations. This commitment ensures I can provide the best possible care to my patients.

Maintaining patient confidentiality is paramount. I strictly adhere to HIPAA regulations and ensure that all patient information is stored securely and shared only on a need-to-know basis. I also educate patients about their rights to privacy and involve them in decisions regarding their information sharing.