I have extensive experience with various EHR systems, including Epic and Cerner. In my previous role, I was responsible for managing patient data, ensuring accuracy, and facilitating data entry and retrieval. I am proficient in navigating system interfaces, performing data audits, and troubleshooting common issues. My hands-on experience has equipped me with the skills necessary to maintain the integrity and confidentiality of health information.

I adhere strictly to HIPAA regulations and institutional policies to safeguard patient data. This includes using secure access protocols, encrypting sensitive information, and regularly updating my knowledge of best practices in data security. I also conduct regular audits to identify and mitigate potential risks, ensuring that all data handling processes are compliant and secure.

I employ a combination of manual and automated checks to verify the accuracy of health information. This includes cross-referencing data across different systems, conducting regular audits, and implementing data validation rules. I also collaborate with healthcare providers to ensure that all documentation is complete and up-to-date, minimizing errors and discrepancies.

When conflicts arise, I first identify the source of the discrepancy and then consult with relevant stakeholders, such as healthcare providers or other technicians. I use a systematic approach to resolve conflicts, ensuring that all parties agree on the correct information. I document the resolution process to maintain a clear audit trail and prevent future discrepancies.

In my previous role, I encountered a situation where a patient's critical data was accidentally deleted. I quickly initiated a data recovery protocol, working closely with IT support to restore the information. I also conducted a thorough review to identify the cause of the deletion and implemented additional safeguards to prevent similar incidents. This experience reinforced the importance of having robust data management procedures in place.