I have over five years of experience in HIM, including managing electronic health records (EHR) systems. I have implemented and optimized workflows to ensure compliance with regulatory standards such as HIPAA. My role involved overseeing data entry, coding, and release of information processes, which significantly improved data accuracy and patient record accessibility.

I believe in addressing conflicts promptly and constructively. I facilitate open communication by encouraging team members to express their concerns and perspectives. By mediating discussions and finding common ground, I help resolve issues amicably, ensuring that the team remains focused on achieving our operational goals.

I implement robust data security measures, including regular training for staff on HIPAA compliance and data protection protocols. I also conduct periodic audits to identify and mitigate potential vulnerabilities. Additionally, I ensure that access to sensitive information is strictly controlled and monitored to prevent unauthorized access.

I prioritize tasks based on urgency and impact on patient care and organizational goals. I use tools like project management software to track deadlines and allocate resources efficiently. By setting clear expectations and maintaining open communication with my team, I ensure that critical tasks are completed on time without compromising quality.

I led a project to transition our HIM department to a new EHR system, which involved extensive planning and coordination with IT and clinical teams. My role included setting project timelines, managing resources, and ensuring smooth implementation. The project was successful, resulting in improved data integrity and streamlined workflows, which were key to our department's efficiency and compliance.