In my previous role, we experienced a sudden influx of patients due to a community health issue. I quickly organized additional staff schedules, coordinated with doctors to prioritize patient care, and ensured that all necessary supplies were replenished. By maintaining clear communication and a proactive approach, we managed to stabilize the situation and provide quality care to all patients.

I prioritize tasks based on urgency and impact on patient care. Using a daily checklist, I categorize tasks into immediate, high, and low priority. Immediate tasks are addressed first, followed by high-priority tasks that directly affect patient care. I also delegate tasks when appropriate to ensure efficiency and timely completion.

Effective communication is key in healthcare. I ensure clarity by using concise language, confirming understanding with team members, and providing regular updates through meetings and emails. I also encourage open dialogue and feedback to address any concerns promptly. This approach fosters a collaborative environment and ensures everyone is aligned with the unit's goals.

Handling confidential patient information requires strict adherence to privacy policies. I ensure all patient data is stored securely and accessed only by authorized personnel. I regularly update my knowledge on privacy laws and educate team members on best practices. By maintaining vigilance and respect for privacy, I protect patient information effectively.

In my previous role, I noticed that the process for ordering supplies was time-consuming and often led to delays. I implemented a digital ordering system that streamlined the process, reduced errors, and allowed for real-time tracking of orders. This improvement significantly enhanced workflow efficiency and freed up staff time for patient care.