In my previous role, I encountered a situation where a patient was non-compliant with their treatment plan due to a lack of understanding. I addressed this by taking the time to thoroughly explain the importance of their treatment, using simple language and visual aids. I also involved the patient's family to provide additional support and encouragement. This approach not only improved the patient's compliance but also fostered a stronger relationship based on trust and understanding.

I prioritize tasks by assessing the urgency and impact of each responsibility. For example, I ensure that critical patient care tasks are addressed immediately, while administrative duties are scheduled around patient needs. I also use a task management system to track and organize my responsibilities, which helps me stay on top of deadlines and ensures that no important task is overlooked.

I strictly adhere to HIPAA guidelines by limiting access to patient information to only those who need it for their job duties. I also use secure electronic systems for documentation and communication, ensuring that all data is encrypted. Additionally, I regularly participate in HIPAA training to stay updated on the latest regulations and best practices, which helps me maintain a high level of patient confidentiality.

I handle stress by maintaining a calm and composed demeanor, which helps to reassure both patients and colleagues. I also practice mindfulness techniques, such as deep breathing and short breaks, to manage my stress levels. Additionally, I communicate openly with my team to ensure that we are all aware of each other's workloads and can provide support when needed.

I have extensive experience with various EHR systems, which I use to document patient interactions and care plans accurately. I ensure accuracy by double-checking all entries before finalizing them and by following a standardized documentation process. I also regularly review my documentation for completeness and clarity, ensuring that all necessary information is included to support patient care.